Refund policy
Refund Policy
Changed your mind? We get it. Spinning keychains can be an emotional decision.
You’ve got 15 days from the date your order arrives to request a return. To get your refund, the product must be:
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Unused
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In its original condition
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Shipped back to us (yep, you’re responsible for return shipping)
Once we receive the item and make sure it hasn’t been through a keychain apocalypse, we’ll process your refund to the original payment method. Refunds usually show up within 5–10 business days.
Things we can’t refund:
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Used or damaged products
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Items returned after the 15-day window
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Shipping costs (unless it was our mistake)
To start a return, just shoot us an email at [your@email.com] with your order number and a quick “hey, I want to return this.” We’ll send you the return address and instructions.
Questions? Concerns? Emotional outbursts?
We’re here for all of it — hit us up anytime.